Scroll down to “ Lines and Devices” and select the handheld you would like to unlock.After login in, scroll down until you see your device and click the option that says “ View account” at the right side of “ My line.”.Now, to get your device unlocked, head over to and login into your account: The person requesting the unlock must have a T-Mobile account in a good standing condition.The device has to be clean and not reported lost, stolen or blocked.The phone must be locked with T-Mobile, they cannot unlock a phone from another carrier.These are the unlock requirements you should meet: If you’re already a customer who meets all their requirements and already have created your free T-Mobile online account, then having your phone unlocked by them should be as easy as eating a piece of chocolate. Firstly, to unlock a T-Mobile phone the legal way, you must meet all of their policy requirements.
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